iHerb Review: Why there are Many Negative Reviews?

If you are looking for a website that supplies supplements, beauty products, and other related items, there is a wide range of websites and companies to choose from. iHerb is known for affordable prices and a wide variety of products.

iHerb is a reliable website for locating supplements, herbs, and beauty products. Their prices are quite affordable. In addition, iHerb has a lot of information regarding the products and how to live a healthy life.

Founded in 1996 by Ray Faraee, iHerb has grown quite rapidly and they now own warehouses in five different locations; California, Illinois, Pennsylvania, Kentucky, and South Korea.

iHerb headquarters is located in California. They provide nutritional and healthcare products from well-known brands to customers around the world. The company has a vast customer base as they offer several products that they need. They also have products that are specifically manufactured for children and even pets.

iHerb sells products from reputable national brands that can be found at many retail stores, or on other websites, and all products are stored and shipped by iHerb without any exception.

iHerb: The Pros And The Cons

Like every other company, iHerb is not perfect. There are areas in which they excel and those that they don’t exactly do well at. Deciding to use iHerb may come as a result of the knowledge that the pros outweigh the cons.

  • The Pros

  1. They have over 30,000 products: iHerb boasts of a variety of products. With so many products to choose from, you will most likely find a product that suits your needs no matter how exotic they seem to be. The variety of brands available is also such a delight, especially for people who prefer to be loyal to a brand. You can even get toothpaste on iHerb!
  2. They have 24/7 customer support: iHerb offers round-the-clock customer support to their customers. So, if you have any inquiries on matters ranging from questions about a product to tracking a shipment, you can contact iHerb employees.

The knowledge that there is someone waiting to attend to you in a prompt and helpful fashion will attract more customers to the company.

  1. They offer International shipping as one of their services: iHerb provides shipment to over 185 countries around the world. You can make your orders from anywhere in the world and get your products delivered. They have developed a reputation for ensuring that products get to their customers. It is also a sign that iHerb is a reputable brand.
  2. They have a wide range of customers: iHerb reaches many customers around the world. Presently, they have over 10 million active customers who get their nutritional and healthcare products from the company.
  3. They have a User-friendly website: One of the best assets an online company can have is a website that can be easily navigated by even people with only a little working idea of how to order products online. The company’s website is easily navigable. Customers can shop either by product or by brand. You can search by product if you know what you are looking for specifically. Searching by brand is most suited for people who are loyal to a brand.
  4. They have health related topics posted on their blog: This is one major feature that you don’t see with other companies. They have a vast list of health articles published for the use of the readers. If you have a question about a product, it is most likely that you will find answers in an article already written on the topic.
  5. They are trustworthy: Evidence of the reliability of the company can be found in the number of active customers they have and the positive reviews on their website. iHerb is a legitimate company with legal products and thousands of employees. iHerb has a large number of followers on social media, with approximately 9,000 followers on YouTube, more than 2.7 million followers on Facebook, more than 210,000 followers on Twitter, and roughly 891,000 followers on Instagram.
  6. iHerb follows ethics strictly and is eco-friendly: iHerb is dedicated to the ecosystem and they make efforts to encourage recycling and limit waste throughout the company with the establishment of several eco-friendly initiatives. For example, the company recycles all plastic bags, boxes, Styrofoam, and bubble wrap they receive from manufacturers. For the most part, iHerb hardly uses paper, which means that customers get their packing slips and other communication through e-mail. iHerb shipping boxes are 20% recycled materials in composition and are 100% recyclable.
  7. iHerb makes discounts available to customers: they usually have a series of ongoing discount campaigns. They are applicable to you whether you are a new or an existing customer and you can get 5-10% off any order in addition to up to 15% iHerb brands using the RZK845 promo code. They have a Black Friday, when deals are even more heavily discounted.
  8. They have a rewards program: iHerb rewards program allows you to share your favorite iHerb products, previous orders, or wish lists by sending a personalized reward code to family and friends. When they order using your reward code, they will get a 5% discount and you will get $5 in Rewards Credits. You can use your Rewards Credits to order any product or cash out when you have saved $100 or more in available credits. There is virtually no limit to the amount of the rewards credit you can earn.
  • The Cons

  1. Their customer support doesn’t provide phone calls: iHerb has around the clock customer support. However, this customer support is limited to only emails and online discussion boards. There is no provision for phone support. This makes it harder for people who need help urgently to get access to helpful information. So, it is quite important to understand that for email inquiries, replies might be a little late in coming.
  2. International shipping attracts tariffs: this is another issue with international shipping. It attracts extra taxes. This is not the fault of iHerb. International trade laws generally impose extra charges on products being imported into the country. Oftentimes, dietary supplements being shipped across national borders may attract heavy tariffs.
  3. International shipping may cause delivery delays: Customers may complain about not receiving items ordered in a timely fashion. This may be as a result of complications that arises during international shipping. Some other countries may have placed restrictions on certain products thereby making it impossible to get them past the border authorities.
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These issues may be terrible. But they are not exclusive to iHerb. Generally, international shipping of goods is fraught with these problems. In international shipping, the chances that something might go wrong are pretty high.

Prices On iHerb

On iHerb, there are no subscription fees. Customers are allowed shop whenever they like to on iHerb, and there are also no surprise charges on your credit card or items ordered that you didn’t actually order for.

iHerb provides options for different payment methods such as Paypal, credit cards, debit cards, and even Apple Pay. A major feature of iHerb is the low prices of products. Which makes you wonder why the prices are so cheap.

iHerb attempts to generate more income by shipping products at cheaper prices. Because of the light weight of most of their products, the cost of shipping is not so heavy.

So, iHerb ships products inexpensively or even without charges sometimes to improve the flow of income. One of such free shipping deals offers free shipping for orders that cost $20 and above. This along with the cheaper prices of products are the secrets behind the large customer reach of iHerb.

How To Get iHerb Discounts?

Prices of products on iHerb can be as low as wholesalers or even lower, with some extra discounts. There is also the option to search for products that are on sale at cheaper prices by searching for Super Deals. Brands of the Week are priced at 10% off their original price.

You can also find Trial Items that you can be purchased one at a time for a starting price that is up to 90% off the original price. It is also possible to find iHerb coupon codes on the company’s website.

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How To Get And Use Discount Codes On iHerb?

Promo codes can be found on Google and coupon websites. When you want to place an order, click on the shopping cart in the top right corner of the page. You will find the “Apply Promo Code” or “Rewards Code” option below the list of products you want to purchase. The next step is to type in the code you want to use in the box and apply it to your order. After this, you will enter your shipping information and click on the “Proceed to Checkout” option.

In Conclusion, iHerb is a reputable and high quality website for getting nutritional and healthcare supplements. They offer affordable prices, rewards for customers, a user-friendly website, and a large variety of products. Are you convinced to use iHerb? Or do you need a trial? Visit the link https://www.iherb.com/ to get started on iHerb.

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